CONNECT ALL STAKEHOLDERS IN ONE PLATFORM
AIRHART facilitates the sharing of insights and continuously develops as a learning system based on data.
CONNECT ALL STAKEHOLDERS IN ONE PLATFORM
AIRHART is delivered as a service - SaaS. It is consumption based, so you only pay for what you use.
Rather than paying a large upfront fee, airports can pay a monthly subscription and have access to the platform’s core features. This ensures:
Modules are priced separately, allowing for airports to tailor a solution that fits their needs — scaling up, or down, as required.
What's more, the platform empowers airports to quickly and freely develop and deploy applications and integrations — there's nothing additional to purchase and no further infrastructure to roll out.
Contact Smarter Airports to learn more
The daily work of airport personnel is time-sensitive and has little room for error. Removing friction in daily work routines is essential for efficient and safe operations.
AIRHART’s Unified UI ensures coherent and seamless user flows across the platform. The unified UI provides
single portal access ensuring fewer but better interaction principles. Furthermore the UI is customisable on
all levels, in that way optimising situational awareness for each user of the AIRHART
By making AIRHART’s features and modules available through a single Unified UI, daily tasks and processes – such as manual flight updates or modifying core data assets – can be performed without having to switch between applications.
Some of the most important aspects of airports operations – such as safety, compliance, facility management - rely on the airport personnel’s ability to quickly report and handle incidents.
AIRHART’s Inspection module provides fast and easy flows for inspecting everything from approach lights, FOD and runway surfaces, to elevators, toilets, and FIDS monitors.
Smart, safe, and efficient airport operations reach far beyond the limits of a desktop screen. Many of the most essential airport processes are carried out on-the-go. So, providing your staff with modern and efficient mobile tools is one of the most impactful investments you can make.
The app is tailored specifically to fit your needs – either as an extension of the AIRHART airport management platform or as a stand-alone solution integrating with your current IT landscape. Similar to our Unified UI, the unified app allows airport personnel to access a wide range of mobile features and tools via a single app. The unified app is designed with scalability as a fundamental principle – ensuring that new features continuously can be added to the app.
The roadmap for the unified app includes features such as dashboards, alerts and notifications, flight list, A-CDM updates, tasks, incident overviews and Inspections & FOD.
Mobile features give improved situational awareness and faster reaction time when deviations occur.
The efficient and reliable operation of an airport depends on having common, comprehensive, and always up
to date operational data linked to specific flights.
The Matching & Enrichment Engine – also known as Airport Operational Database (AODB) - gathers, prioritises, and enriches data from different sources — providing various stakeholders with the most relevant and reliable data in real-time - ensuring a single source of truth.
The AIRHART Core Data & Assets feature is part of the platform foundation and includes fundamental data necessary for the operation of an airport.
The feature is a flexible data repository, automatically enhanced with more data types, as modules are added to the platform.
Management of data entities is covered in the Custom Data Management module.
Continuously operating flights and adapting to unforeseen changes such as disruption or delays are at the core of airport operations.
AIRHART enables the overview and management of all flight records while providing a solid and automated solution to frequent repetitive operations such as flight disruptions. It is instrumental in reducing costs, improving customer experience, and enhancing safety.
The advanced Operational Flight Management feature provides business value from day one by:
“AIRHART provides credible data allowing for early detection of potential operational disruptions and potential bottlenecks.”
AIRHART connects airports and stakeholders across the ecosystem allowing for value creation based on data
AIRHART fuels an open ecosystem and we welcome contributions, applications, and integrations with third parties. APIs, data, processes, and widgets are shared online among members of the AIRHART community. This allows for ease of use, a quick time to market and the acceleration of digitalisation in the total airport management domain.
AIRHART supports all basic operational features needed to run an airport. These covers all basic functionality that does not justify a separate hexagon – for example;
Airports are powered by a wide range of teams, working simultaneously to keep operations running
smoothly. While some employees are focused on the air — tracking flights and organising the runway —
others are on the ground, loading cargo, transporting passengers and keeping everyone
With so many people involved in daily operations, user management becomes critical to an airport’s success. Teams need the data that’s relevant for them, delivered at the time they need it. And security is of utmost importance too — you don’t want business-critical, sensitive data falling into the wrong hands.
The state-of-the-art role management and delegation feature in AIRHART empowers fine-grained access control down to field level. End-users experience a seamless interaction with the platform through personalised content, while the business rest assured that everyone has what they need — and nothing they don’t.
The AIRHART platform has been built to deliver dynamic federated management of users and roles, ensuring secure access throughout the platform.
AIRHART’s approach to user management and security is based on a foundation of up-to-date industry standards and state-of-the-art customisation.
Integrate to existing systems using a shared integration library, where high-quality, well-documented
APIs — the essential connectors of the AIRHART platform — are stored.
The Integrations Framework feature enables users to both customise their workflows based on airport needs, and access a stable foundation from domain standard integrations.
The Integration Framework is developed continuously — with new integrations added to the shared integration library, as they become available.
The Integrations Framework feature enables smooth integration with existing data providers and consumers.
Get started with plug-and-play, standard integrations or build custom integrations with ease, thanks to:
Reacting to changes in data and unexpected situations is a vital and crucial part of everyday work at an
airport. AIRHART enables situational awareness by allowing automated alerts to be raised on specific
requirements, visual cues to highlight problem areas, and dashboards to group data and give a better
AIRHART also offers the ability to customise and share both dashboards and visual/audio cues, increasing the work performance of each individual employee. Moreover, AIRHART is accessible on multiple platforms (mobile/tablet/CUTE).
The AIRHART Situational Awareness feature enables each employee to customise the data that is important for their role — creating an interface that facilitate, and improves, their workflow:
The aviation industry is facing the next technological revolution driven by AI/ML. AIRHART’s modern and flexible platform provides the technical foundation and agility needed to reap the benefits of smart airport operations driven by data – powered by AI/ML. The successful use of AI/ML technology requires certain steps to covered:
In AIRHART it is possible to create logic flows separate of core business logic. This allows even non-technical users to create and modify logic flows to automate and optimize tasks throughout the airport value chain. Logic flows allows hypothesis-driven business development performed by those who knows the business-potential best.
AIRHART allows for all airport stakeholders to connect data and set up logic flows. Basically, logic flows consist of two components: triggers and actions. It is the combination of these that make up the logic flow.
What is a “trigger”? It can be anything from something as simple as “When flight SK123 is on block” or “When the bridge is connected on A21”, to something as complicated as “When the physical distancing indicator in a circular zone of 75 meter radius with centre at 12.34 latitude & 56.78 longitude is above 45 PDI”.
An “action”, can be anything as simple as “open the IoT-connected landside door in gate A21”, or simply “send a message to Airside Ops”, to something as complicated as “calculate alternative stand and gate allocation and send decision-suggestion to duty manager”
With these triggers and actions available each airport stakeholder, is enabled with a powerful tool to automate simple or more complex “logic flows” without engaging with the IT department or a 3rd party vendor. AIRHART has multiple logic flows available where users have created and published Logic Flows to provide several innovative use cases to automate operational tasks. Logic flows are shared throughout the AIRHART eco-system and even across airports.
The AIRHART platform evolves continuously with new features and modules. The modules and core features follow individual roadmaps, designed to provide high quality and business-specific functionality. This allows airports to tailor the platform to fit their individual needs.
Reach out to us if you want to know more about a certain module or feature.
“We believe there is a strong desire by the players in the aviation industry to be released from old, locked legacy systems. The industry is looking for and moving towards agile, future-proof systems, based on open platform components that ensure full flexibility and opportunity for ongoing innovation.”
AIRHART supports multi airport setups, allowing airport operators to maintain and share common data, business rules, billing etc across multiple airports in an intelligent and safe manner.
AIRHART’s architectural design supports synergies between multiple airports within the same organisation. A
multi airport setup reduces the workload by creating and maintaining common aspects centrally – covering all
entities such as aircraft types or business processes such as billing.
To ensure effective handling of a multi airport setup, entities that vary across airports can be extended to relate to the airport to which this belongs. This also applies to roles, permissions and data scopes that span multiple airports.
Planning of airport activities, and ultimately passenger forecasting, is key for raising efficiency, improving safety, reducing emissions, and controlling operational cost. The AIRHART Flight Schedule Management module allows for maximum resource utilisation across multiple planning scenarios.
The Flight Schedule Management module enables smooth processing of flight schedules, making smarter schedule assessment and activation possible.
The Flight Schedule Management module provides business value from day one by:
The Flight Schedule Management module is developed continuously, with new
features added in each development cycle.
The Schedule Maturity Score is one such feature. Based on an AI predicted maturity score, the system can automatically and continuously activate flight records allowing for early planning.
When the planning process for a new season begins, airports continuously receive schedule entries – as the process proceeds, the plan is updated regularly with changes, additions, and cancellations. Only once the plan stabilises it can be activated, because once it is activated, airport operations are planned according to the capacity required based on the activated plan.
Activating a high-quality seasonal plan, as early as possible, is a strong advantage for airports — allowing them to plan operations ahead of time. However, before activating a plan, the airport must determine if the plan is mature enough for activation. A plan is considered mature once data is reliable. This is where the AIRHART Schedule Maturity Score comes in.
The AIRHART system calculates a “maturity score” for each entry, indicating how reliable the data entries are. The score is calculated using artificial intelligence (AI) based on a combination of different parameters and data sources. For example:
The score is expressed as a percentage and can be aggregated on route, airline and overall season level too.
The bi-temporal Custom Data Management module gives unique access to the building blocks of Core
Operational Asset Data and allows the user to extend the data structure. This includes minor changes —
like adding more properties on aircraft types — and larger ones, like creating entirely new data types.
The module gives full control to the flexible part of the data structure and allows for modifications to
data and thereby also the use of data, both directly and by other modules, for flight record enrichment
Data is handled bi-temporally, as well as flexibly. All data is automatically enhanced with a start and an end time/date, making it possible for the user to specify validity periods and control the use of data over time, while the system automatically ensures correct and valid relations between datasets.
For utmost management and control, platform administrators can layer an approval process on all data changes. This means no change will take place without being approved.
The AIRHART platform is highly flexible and integrates easily to existing systems or 3rd parties. AIRHART uses open and well-documented APIs as connectors because we truly believe in openness and the ethos that we are smarter, together.
Reach out to us if you want to know more about integrating AIRHART.
Data is key to making intelligent, fact-based decisions — both in response to real-time events and when
trying to optimise total airport management for the long haul.
The AIRHART Insights component is powered by a unified analytics engine for large-scale data processing. With it, airports unlock benefits from more accurate forecasting to increased operational efficiency, passenger experience and unlocking commercial potential.
Insights ties the platform together across core features, modules, and custom elements. Data-driven insights enable optimisation, prediction, and recommendations. As a result, the Insights component provides the basis for a learning system that continuously improves itself.
AIRHART Insights provides an operational point of reference across all airport stakeholders while ensuring easy access to data – a single source of truth.
The Insights component is a powerful data processing engine that collects, transforms, and stores large amounts of real-time data, both structured and unstructured, to provide business-critical insights to relevant stakeholders across the Smarter Airports ecosystem.
The data Insights component gives the speed, power and flexibility needed to draw timely insights from massive amounts of highly varied airport data.
“The AIRHART insights engine ensures that we take business critical decisions based on reliable data and insights.”